Sportfolio Terms of Service

Comprehensive Terms and Conditions

Terms of Service Agreement

Last Updated: December 10, 2025 Version 2.0 Effective Date: December 10, 2025

Welcome to Sportfolio

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and Sportfolio ("We", "Us", "Platform", "Company") regarding your use of our sports fantasy trading platform and related services.

⚠️ Important Notice

By accessing, browsing, registering for, or using Sportfolio in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use of our platform.

Table of Contents

1. Eligibility & Age Requirements

1.1 Minimum Age Requirements

  • You must be at least 18 years of age to create an account and use Sportfolio services.
  • Users between 16-17 years may access the platform in read-only mode with parental consent but cannot engage in financial transactions.
  • We reserve the right to request age verification documents at any time.

1.2 Legal Capacity

  • You must have the legal capacity to enter into binding contracts under Nigerian law and your local jurisdiction.
  • You must not be prohibited from using financial services in your country of residence.
  • Corporate accounts require proper business registration and authorization documents.

1.3 Geographic Restrictions

  • Our services are primarily designed for users resident in Nigeria.
  • International users may access the platform but must comply with their local laws regarding online gaming and financial services.
  • We reserve the right to restrict access from certain jurisdictions based on regulatory requirements.

2. Account Registration & Security

2.1 Account Creation Process

  • You must provide accurate, complete, and current information during registration.
  • Each person may maintain only one (1) active account on the platform.
  • Know Your Customer (KYC) documentation may be required for higher transaction limits.

2.2 Account Security Responsibilities

  • You are solely responsible for maintaining the confidentiality of your login credentials.
  • You must immediately notify us of any suspected unauthorized access to your account.
  • We recommend enabling two-factor authentication (2FA) when available.
  • You are liable for all activities that occur under your account, whether authorized or not.

2.3 Account Information Updates

  • You must promptly update your account information when changes occur.
  • Failure to maintain current information may result in account restrictions or suspension.
  • Bank account details must match the registered account holder's name for withdrawals.

3. Platform Services & Features

3.1 Virtual Player & Club Trading

  • Share System: Buy and sell virtual shares of football players and clubs based on real-world performance metrics.
  • Price Dynamics: Share values fluctuate based on live performance data including goals, assists, clean sheets, wins, losses, and Fantasy Premier League (FPL) points.
  • Algorithm-Based Pricing: Our proprietary algorithms simulate realistic market behavior and price discovery mechanisms.
  • Maximum Win Limit: The maximum winnings from any single transaction or accumulated position is capped at ₦100,000,000.
  • Market Hours: Trading is available 24/7, but price updates occur in real-time during match periods and at scheduled intervals during off-season.

3.2 SPF Token System

  • Earning Mechanism: SPF tokens are awarded for various platform activities including event betting, daily logins, and promotional activities.
  • Token Value: 1 SPF = ₦1000 (internal ecosystem value only; not a tradeable cryptocurrency yet).
  • Usage Restrictions: SPF tokens cannot be directly withdrawn as cash but may unlock premium features, bonuses, and exclusive content.
  • Expiration Policy: SPF tokens may have expiration dates as specified in promotional terms.
  • Non-Transferable: SPF tokens cannot be transferred between user accounts.

3.3 Event Prediction System

  • Event Categories: Predictions available for goals, cards, corners, match outcomes, and custom performance metrics.
  • Entry Requirements: Each event has a specified entry fee deducted upon participation.
  • Payout Structure: Winners share the prize pool based on prediction accuracy and number of participants.
  • Settlement: Events are settled within 24 hours of official match conclusion.
  • Void Events: Events may be voided due to match postponement, abandonment, or technical issues.

3.4 Outside Betting (Peer-to-Peer Wagering)

  • Wager Creation: Users can create public wagers on custom match outcomes and invite others to participate.
  • Equal Stakes Requirement: All participants must stake equal amounts (e.g., ₦10,000 vs ₦10,000).
  • Platform Commission: Sportfolio retains 10% of the total wager pool as service fee.
  • Admin Arbitration: Final decisions on wager outcomes are made by our admin team based on official sources.
  • Dispute Resolution: Controversial or inconclusive events may result in wager voids and stake refunds.
  • Maximum Wager Limits: Individual wagers cannot exceed ₦1,000,000 per event.

3.5 Index Sports Fund (Premium Feature)

  • Coming Soon: Premium investment feature allowing diversified portfolio exposure.
  • Subscription Model: Monthly fee of ₦5,000 for access to curated player and club baskets.
  • Performance Tracking: Returns calculated based on weighted performance of all index components.
  • Professional Management: Portfolios managed by our sports analytics team.
  • Risk Diversification: Spread investment risk across multiple assets and leagues.

4. Financial Transactions

4.1 Deposit Policies

  • Minimum Deposit: ₦100 per transaction
  • Maximum Daily Deposit: ₦10,000,000 (subject to payment provider limits)
  • Accepted Payment Methods: Bank transfer, debit cards, mobile money, and approved payment processors
  • Processing Time: Instant to 24 hours depending on payment method
  • Verification Requirements: Large deposits may require additional identity verification
  • Anti-Money Laundering: All deposits are monitored for compliance with AML regulations

4.2 Withdrawal Policies

  • Minimum Withdrawal: ₦1,000 per transaction
  • Maximum Daily Withdrawal: ₦9,999,999 per transaction
  • Processing Time: 24-72 hours for admin review and approval
  • Bank Account Verification: Account holder name must match registered user name
  • KYC Requirements: Identity verification mandatory for withdrawals above ₦100,000
  • Withdrawal Frequency: Maximum 3 withdrawal requests per 24-hour period
  • Source of Funds: You may only withdraw funds from legitimate sources deposited into your account

4.3 Transaction Security

  • All financial transactions are encrypted using industry-standard SSL technology.
  • We employ multi-layered fraud detection systems to protect user funds.
  • Suspicious activity may trigger additional security checks and account restrictions.
  • Transaction records are maintained for regulatory compliance and audit purposes.

5. Fees & Charges

5.1 Platform Fees Structure

  • Trading Commission: 3% fee automatically calculated into trade outcomes and market prices
  • Outside Betting Commission: 10% of total wager pool retained by Sportfolio
  • Event Betting: Entry fees vary by event and are clearly displayed before participation
  • Premium Subscriptions: Index Sports Fund - ₦5,000 monthly (when available)

5.2 No Additional Charges

  • No Deposit Fees: Sportfolio does not charge fees for deposits (payment provider fees may apply)
  • No Withdrawal Fees: No platform fees for standard withdrawal requests
  • No Account Maintenance Fees: No monthly or annual charges for basic account maintenance
  • No Inactivity Fees: Dormant accounts are not charged maintenance fees

5.3 Fee Transparency

  • All applicable fees are clearly displayed before transaction confirmation.
  • Fee structures may be updated with 30 days advance notice to users.
  • Detailed fee breakdown available in user dashboard and transaction history.

6. Risk Disclosure & Disclaimers

⚠️ Important Risk Warning

  • High Risk Activity: Sports trading and betting involve substantial risk of loss. You may lose some or all of your invested capital.
  • No Guaranteed Returns: Past performance does not guarantee future results. All investments are subject to market volatility.
  • Responsible Gambling: Only participate with funds you can afford to lose entirely.
  • Addiction Warning: If you feel you may have a gambling problem, seek professional help immediately.

6.1 Market Risk Factors

  • Performance Volatility: Player and club prices can fluctuate dramatically based on real-world sports performance.
  • Injury Risk: Player injuries may cause sudden and significant price movements.
  • Transfer Market Impact: Player transfers and team changes affect virtual asset values.
  • External Factors: Weather, referee decisions, and other uncontrollable factors influence outcomes.

6.2 Technical Risk Disclaimers

  • System Availability: Platform may experience downtime for maintenance or technical issues.
  • Data Accuracy: While we strive for accuracy, sports data feeds may contain errors or delays.
  • Internet Connectivity: Users are responsible for their own internet connection and associated risks.

6.3 Regulatory Compliance

  • Users are responsible for complying with local laws regarding online gaming and financial services.
  • Sportfolio operates under Nigerian jurisdiction but does not provide legal advice to international users.
  • Tax obligations on winnings are the sole responsibility of users.

7. User Conduct & Prohibited Activities

7.1 Acceptable Use Policy

  • Users must interact respectfully with other community members and support staff.
  • All communication should be professional and free from harassment, threats, or discrimination.
  • Users should report bugs, issues, or suspicious activity through appropriate channels.
  • Fair play and sportsmanship are expected in all platform interactions.

7.2 Strictly Prohibited Activities

  • Fraud & Cheating: Any attempt to manipulate prices, outcomes, or system algorithms
  • Multiple Accounts: Creating or operating more than one account per person
  • Account Sharing: Allowing others to use your account or using others' accounts
  • Money Laundering: Using the platform to disguise the source of illegal funds
  • Automated Trading: Using bots, scripts, or automated systems without explicit authorization
  • Insider Trading: Using non-public information to gain unfair advantages
  • System Exploitation: Attempting to exploit bugs, glitches, or vulnerabilities
  • Spam & Abuse: Excessive messaging, promotional content, or abusive behavior

7.3 Consequences of Violations

  • Warning System: First violations may result in formal warnings and account restrictions.
  • Temporary Suspension: Serious violations lead to temporary account suspension (7-30 days).
  • Permanent Ban: Severe or repeated violations result in permanent account termination.
  • Fund Forfeiture: Fraudulent activity may result in forfeiture of account balance.
  • Legal Action: Criminal activity will be reported to appropriate authorities.

8. Intellectual Property Rights

8.1 Sportfolio Proprietary Rights

  • All platform software, algorithms, design elements, and content are proprietary to Sportfolio.
  • The Sportfolio brand name, logos, and trademarks are protected intellectual property.
  • Trading algorithms and pricing mechanisms are trade secrets and confidential information.
  • User interface design, graphics, and visual elements are copyrighted material.

8.2 User-Generated Content

  • Users retain ownership of their original content but grant Sportfolio usage rights.
  • By posting content, you grant us a worldwide, royalty-free license to use, display, and distribute your content.
  • User content must not infringe on third-party intellectual property rights.
  • We reserve the right to remove content that violates intellectual property laws.

8.3 Third-Party Content

  • Sports data, team logos, and player names are used under licensing agreements or fair use provisions.
  • Users may not use third-party content outside the platform without proper authorization.
  • We respect intellectual property rights and respond to valid DMCA takedown requests.

📞 Contact & Support

Customer Support

  • 📧 Email: support@sportfolio.ng
  • 📞 Phone: +234-807-127-2293
  • 💬 Live Chat: Available in dashboard
  • 🕒 Hours: Monday-Friday, 9 AM - 6 PM WAT

Legal & Compliance

  • 📧 Legal: legal@sportfolio.ng
  • 🔒 Privacy: privacy@sportfolio.ng
  • ⚖️ Compliance: compliance@sportfolio.ng
  • 🚨 Report Violations: abuse@sportfolio.ng

9. Privacy & Data Protection

9.1 Data Collection & Usage

  • We collect personal information necessary for account creation, KYC compliance, and service provision.
  • Trading data and platform usage statistics are collected to improve our services.
  • Financial transaction records are maintained for regulatory compliance and audit purposes.
  • Communication logs may be recorded for customer support and dispute resolution.

9.2 Data Security Measures

  • All personal data is encrypted using industry-standard protocols.
  • Access to user data is restricted to authorized personnel only.
  • Regular security audits and penetration testing are conducted.
  • Data breaches will be reported to users and authorities as required by law.

9.3 Third-Party Data Sharing

  • Personal data may be shared with payment processors and KYC verification services.
  • Regulatory authorities may request data access for compliance investigations.
  • We do not sell personal data to third parties for marketing purposes.
  • Detailed privacy practices are outlined in our separate Privacy Policy.

10. Dispute Resolution

10.1 Internal Resolution Process

  • First Contact: All disputes must first be reported through our customer support channels.
  • Investigation Period: We will investigate and respond to disputes within 7-14 business days.
  • Evidence Requirements: Users must provide relevant documentation and evidence to support their claims.
  • Admin Decision: Final platform decisions are made by our administrative team based on available evidence.

10.2 Escalation Procedures

  • Management Review: Unresolved disputes may be escalated to senior management.
  • Independent Mediation: For disputes involving significant amounts (>₦500,000), independent mediation may be offered.
  • Arbitration: Binding arbitration may be required for complex commercial disputes.

10.3 Legal Jurisdiction

  • These Terms are governed by the laws of the Federal Republic of Nigeria.
  • Legal disputes will be resolved in competent Nigerian courts.
  • International users agree to submit to Nigerian jurisdiction for dispute resolution.

11. Limitation of Liability

⚠️ Important Liability Limitations

  • Maximum Liability: Sportfolio's total liability for any claim is limited to the amount of fees paid by the user in the 12 months preceding the claim.
  • No Consequential Damages: We are not liable for indirect, incidental, or consequential damages.
  • Service Availability: No guarantee of continuous, uninterrupted service availability.

11.1 Excluded Liabilities

  • Market Losses: Trading losses due to market volatility or performance outcomes.
  • Third-Party Actions: Losses caused by payment processors, banks, or external service providers.
  • User Error: Losses resulting from user mistakes, forgotten passwords, or misuse of platform.
  • Force Majeure: System downtime due to natural disasters, cyber attacks, or government actions.

11.2 User Responsibility

  • Users acknowledge they participate in high-risk activities at their own discretion.
  • Users are responsible for their own risk management and investment decisions.
  • Professional financial advice should be sought for significant investments.

12. Termination & Account Suspension

12.1 User-Initiated Termination

  • Users may close their accounts at any time by contacting customer support.
  • All open positions must be closed before account termination.
  • Withdrawal of remaining funds is processed according to standard procedures.
  • Account closure is irreversible and historical data may be archived.

12.2 Platform-Initiated Suspension

  • Immediate Suspension: Accounts may be suspended without notice for suspected fraud or violation of Terms.
  • Investigation Period: Suspended accounts will be reviewed within 30 days.
  • Fund Protection: Legitimate funds in suspended accounts remain protected during investigation.
  • Appeal Process: Users may appeal suspension decisions through formal procedures.

12.3 Permanent Termination

  • Permanent bans may be issued for severe violations or repeated offenses.
  • Terminated users are prohibited from creating new accounts.
  • Legal action may be pursued for fraudulent or criminal activity.
  • Fund recovery procedures depend on the nature of the termination.

13. Miscellaneous Provisions

13.1 Terms Updates & Modifications

  • These Terms may be updated periodically to reflect changes in services or regulations.
  • Major changes will be communicated via email and platform notifications 30 days in advance.
  • Continued use of the platform after changes indicates acceptance of updated Terms.
  • Users who disagree with changes must discontinue use of the platform.

13.2 Severability

  • If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full force.
  • Invalid provisions will be replaced with enforceable alternatives that achieve similar objectives.

13.3 Entire Agreement

  • These Terms, together with our Privacy Policy, constitute the entire agreement between users and Sportfolio.
  • No verbal agreements or promises override the written Terms.
  • Any modifications must be agreed to in writing by authorized Sportfolio representatives.

📞 Contact & Support

Customer Support

  • 📧 Email: support@sportfolio.ng
  • 📞 Phone: +234-807-127-2293
  • 💬 Live Chat: Available in dashboard
  • 🕒 Hours: Monday-Friday, 9 AM - 6 PM WAT

Legal & Compliance

  • 📧 Legal: legal@sportfolio.ng
  • 🔒 Privacy: privacy@sportfolio.ng
  • ⚖️ Compliance: compliance@sportfolio.ng
  • 🚨 Report Violations: abuse@sportfolio.ng

✅ Agreement Acknowledgment

By using Sportfolio's services, you acknowledge and agree that:

  • You have read and understood these Terms of Service in their entirety
  • You agree to be legally bound by all provisions contained herein
  • You meet all eligibility requirements and have the legal capacity to enter this agreement
  • You understand the risks involved in sports trading and fantasy betting
  • You will comply with all applicable laws and platform policies
  • You accept responsibility for all activities conducted under your account

Document Version: 2.0

Last Revision: December 10, 2025

Effective Date: December 10, 2025

Governing Law: Federal Republic of Nigeria

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