Privacy Policy

Welcome to Sportfolio, a fantasy sports prediction and virtual trading platform operated by Sportfolio Technologies ("we," "our," or "us"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use the Sportfolio web application, mobile application, or any related services (collectively, the "Platform").

By registering for an account or using the Platform in any way, you confirm that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please stop using the Platform.

We collect information directly provided by you, information generated through your use of the Platform, and technical data from your device.

1.1 Account & Registration Information

1.2 Platform Activity Data

• Virtual portfolio holdings (player and club shares owned)
• Prediction selections and outcomes
• In-platform trading history (buy/sell actions for virtual shares)
• Virtual wallet balance and token transaction history
• IPO participation records and index trading activity

1.3 Payment & Financial Data (where applicable)

• Deposit and withdrawal transaction records (amounts, dates, reference numbers)
• Bank account details provided for withdrawal processing
• Payment references generated by our payment processor (e.g., Korapay/Paystack). We do not store full card numbers or CVVs.

1.4 KYC & Identity Verification Data (optional / where required)

• Government-issued ID images (NIN, Voter's Card, Driver's License)
• Selfie or facial photograph for identity matching
• NIN or BVN number (where required for regulatory compliance or withdrawal approval)

1.5 Device & Technical Data

• Device model, operating system, and browser type
• IP address and approximate geographic location (country/city level)
• App usage analytics, session data, and feature interaction logs
• Error logs and crash reports for debugging purposes
• Push notification tokens for delivery of account alerts

1.6 Communications Data

• Support messages and inquiries submitted through our help channels
• Email and push notification interaction data (open rates, clicks)

We use your data solely to operate, secure, and improve the Sportfolio platform. Specifically:

This section is important. Please read it carefully to understand the nature of the Sportfolio platform and how it relates to your personal data.

Sportfolio is a fantasy sports and virtual trading platform for entertainment purposes only. All player and club shares are virtual assets whose values are influenced by real-life football match performance, in-game market mechanics, and user activity — not by real financial markets.

While users may fund a virtual wallet and request withdrawals of available balances, these transactions relate to the game's virtual economy and are managed through our payment processing partnerships. Profits from the game are not guaranteed, and past performance of virtual assets does not indicate future results.

To protect users and maintain platform integrity, Sportfolio may require identity verification (Know Your Customer / KYC) before approving certain account actions, including processing withdrawal requests.

What KYC Data We Collect

• A clear image of a valid government-issued ID (National ID / NIN slip, Voter's Card, or Driver's License)
• A recent selfie or portrait photograph for identity matching purposes
• Your National Identification Number (NIN) or Bank Verification Number (BVN) where required

How KYC Data Is Used & Protected

• KYC data is used exclusively for identity verification, fraud prevention, and regulatory compliance — never for marketing or profiling.
• ID images and selfies are stored in encrypted, access-restricted cloud storage. Only authorised Sportfolio staff members involved in the verification review process may access them.
• KYC data is never shared with third parties except as required by Nigerian law enforcement or regulatory authority requests.
• You will be notified within the platform when KYC is required and for what purpose.

We implement robust technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption in transit: All data between your browser/app and our servers is transmitted over HTTPS with TLS encryption, protecting it from interception.
• Password hashing: User passwords are never stored in plain text. We use industry-standard cryptographic hashing algorithms to store credentials securely.
• Access controls: Internal access to user data is restricted to authorised personnel on a need-to-know basis, with internal access logs maintained.
• Secure payment processing: We use regulated third-party payment processors (e.g., Korapay/Paystack). We do not store full card numbers, PINs, or CVVs on our servers.
• Secure KYC storage: Uploaded ID images and selfies are stored in encrypted, access-restricted cloud storage separate from our general database.
• Regular security reviews: We periodically review our infrastructure, API security, and codebase to identify and remediate vulnerabilities.

We do not sell your personal information. We share data only in the following limited and necessary circumstances:

All third-party service providers are contractually bound to protect your data and may only use it to provide their services to Sportfolio Technologies. We do not integrate with advertising networks, data brokers, or social tracking platforms.

Business Transfers

In the event of a merger, acquisition, or sale of Sportfolio Technologies, user data may be transferred to the successor entity. We will provide notice via email or in-app notification before your data becomes subject to a materially different privacy policy.

We retain your personal information only as long as necessary to fulfil the purposes described in this policy or to comply with applicable law.

When data is no longer needed, we securely delete or anonymize it so it can no longer be linked to any individual user.

You have meaningful control over your personal data. The following rights are available to all Sportfolio users:

To exercise any of the above rights, contact us at info@sportfolio.ng. We will respond within 30 days. We may require identity verification before processing certain requests.

The Sportfolio platform is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under the age of 13.

If you are a parent or guardian and believe that your child under 13 has created an account or submitted personal data on our platform without your consent, please contact us immediately at info@sportfolio.ng. We will promptly investigate and delete any such information.

Additionally, because the Platform involves funded wallet activities and financial transactions, we strongly recommend that users be at least 18 years of age to engage in deposit and withdrawal features. KYC verification requirements serve as a practical enforcement mechanism for this.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When changes are made, we will:

• Update the Effective Date at the top of this page
• Notify registered users via email or in-app notification for material changes
• Provide at least 14 days' notice before changes that materially affect your rights take effect

Your continued use of the Sportfolio Platform after changes become effective constitutes your acceptance of the revised Privacy Policy. The most current version will always be accessible at sportfolio.ng/privacy_policy.php.

If you have any questions, concerns, or requests regarding this Privacy Policy or how Sportfolio Technologies handles your personal data, please contact us. We are committed to resolving all privacy-related inquiries promptly and transparently.

We aim to respond to all privacy inquiries within 5 business days. For data access, correction, or deletion requests, please allow up to 30 days for processing.